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Hi, I search your notebook model(6550b) on the HP official website, the driver what we can download are just aimed at Windows 7 or earlier version, not for Windows 10. Therefore, I think you couldn’t get suitable webcam driver now. P Touch Driver Windows 10. I suggest to contact HP feedback this condition, maybe we could get driver update in future. Please Note: Since the website is not hosted by Microsoft, the link may change without notice.